Legal notice
Distributor
Remote Port Kumiko Yanagida
Chief Administrative Officerstrong>
Kumiko Yanagida
Address of operator
〒178-0064
1-16-14 Minami-Oizumi, Nerima-ku, Tokyo
Phone number
090-7413-9393
Email Address
info@remote-port.com
Business day
Weekdays (except Fridays, Saturdays, Sundays, and holidays)
3:00p.m. to 8:00p.m.
Selling price
Please check each product page.
Fees other than the product price
Shipping costs will be charged separately. Please see below.
Shipping charges (including tax)
Delivery service： Nationwide flat rate of 800 yen
※Chocolate products are shipped cool from June to October.
Nekoposu：Nationwide flat rate 280 yen
*Some products can be shipped by Nekoposu. Please check each product page for details.
Free shipping on purchases over 3.980 yen.
Method of delivery of goods
We will deliver by Yamato Transport.
Payment Method
The following are available
Credit card, GooglePay, ApplePay, ShopPay
Convenience store payment, PayPay, Line Pay, Merpay, Paidy, au Pay, Pay-easy
Time of delivery of goods
We will ship within 2 business days after confirming payment.
Returns, Defective Products, and Cancellations
【Returns and exchanges for customer reasons】
We do not accept returns or refunds for customer reasons.
【Returns and exchanges for defective products, etc.】
In the event of a defective product or our mistake in the product, we will pay for the return shipping and delivery costs.
Please contact us within 4 days of receipt of the product via our contact form or email.
【Contact information for returns and exchanges】
Remort Port Customer Service
Email Address：info@remote-port.com
Phone number：090-7413-9393