Refund policy

You may return or exchange your purchased item only if it is defective. Please contact us within 4 days of receiving the product.

■If the product is defective
We make every effort to ensure that our products are in perfect condition, but in the unlikely event of a defective product (wrong delivery, damage, defacement, etc.), please contact us within 4 days of receiving the product and send it back to us, freight collect.
We will send you a new item as soon as possible. (If the item is out of stock, we will refund your money.)
However, please understand that we may not be able to accommodate customers who receive their items late due to circumstances beyond our control.

【Contact information for returns and exchanges】
Remort Port Customer Service
Email Address：info@remote-port.com
Phone number：090-7413-9393