PonCha 緑茶

Add the item you want to your cart.
Once you have added the products to your cart, please confirm the items you want and enter your desired delivery date and other details in the order notes.
Please enter your information required for product delivery during the "Purchase Procedure" process.
Please confirm and select the shipping method and choose the payment method.

You can use credit cards, Google Pay, and Apple Pay.

After placing your order (or after confirming your payment if paying by bank transfer), your order will be shipped within 2 business days.
If you have a preferred delivery date and time, please specify the desired date and time in the date and time specification field in the cart.
(If no delivery date or time is specified, the item will be shipped on the earliest possible delivery date.)

Our store is closed on Fridays, Saturdays, Sundays and public holidays.

[Shipping Method ]
Delivery will be made by Yamato Transport.

[Shipping fee (tax included)]
Courier service: 800 yen nationwide *Chocolate products will be shipped by refrigerated shipping from June to October.

Nekopos: 280 yen nationwide *Depending on the product, we can deliver it by Nekopos. Please check each product page for details.

Free shipping for purchases over 3,980 yen.

We cannot accept returns due to customer's convenience. In the case of "defective products or our mistaken products", we will bear the cost.
If there is any damage or accident during delivery, please contact us.

[Returnable]
In the case of "defective products/mistakes made by our company"

[Return Period]
Returns and exchanges are only possible if you contact us within 4 days of receiving the product. Shipping and handling fees will be borne by our company.